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Clear Choice Windows Atlanta,Georgia Complaint - Down payment taken but order not delivered

Review by snookerd on 2010-07-24
ATLANTA, GEORGIA -- On 2/3/10 I ordered 3 windows and a sliding door from a satellite office of Clear Choice Windows in Glendale Az. and gave a down payment of $1,572 which went to the Corporate Office in Atlanta Georgia. After 5 months of e-mails to the operations manager of Clear Choice-USA 2030 Powers Ferry Road Atlanta Georgia 30339 they will no longer answer my e-mails, although previously they had offered a refund. Clear Choice closed the satellite office and hired a dealer for Glendale and Tucson areas. I encourage anyone that paid a down payment for windows from Clear Choice and did not receive them to contact the Georgia Governors Office Of Consumer Affairs 2 Martin Luther King Jr. Drive SE Suite 356 Atlanta Georgia 30334-4600 Phone 404-651-8600.
Comments:2 Replies - Latest reply on 2010-07-24
Posted by Skye on 2010-07-24:
You should also contact your state attorney general, so they can look into them. They stole from you, and at this point, you should also probably contact a lawyer and take them to small claims court. I do not know how you made the downpayment, but if it was by credit card, you've passed the 60-90 time frame to request a chargeback.

Good luck!
Posted by raven2010 on 2010-07-24:
In addition to Skye's comments, you may be able to file is small claims court and save yourself the attorney fees.

Do you have the refund offer in an email? That with your canceled check should be more than enough proof for small claims court.

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