LA Fitness Complaint - Railroaded - Training Services
VANCOUVER, WASHINGTON -- I signed up for a trainer, I was told the first intial cost is 483 and some cents. I explained to him I would not be able to pay until the 22nd of July he told me that should be fine. I called up on the 20th of July and spoke with a guy above him and asked him if I can go ahead a pay for my sessions he then proceeded to tell me he had to charge me another 100.00 because it was over the 3 days of me signing the contract. I then explained to him that I was told that I was only going to be charged the 50.00 plus the amount of my training which came to the 483 and some cents. Well bulldogged me into taking less training sessions I went from 12 down to 7 a month. The first trainer I met with with wanted to see where I was at and I thought that was going to the trainer I was going to keep. Well they changed trainers on me for my second session and he wanted to see where I was at. How many times do they need to see where you are at before they actually start training you on the equipment. Well my next session was suppose to be on that following Friday, the trainer called 1 hr prior to my session and cancelled on me and told me that I will have to ask for another trainer that can work around my schedule, on my contract it says I have to give 24 hr notice if I am not able to make it to a session or I will be charged (what about them?) I am paying for the services they need to work around my schedule!!! When I first went in there I didn't hide anything I let them know my schedule and everything. I do not recommand LA Fitness to anyone as long as they get your money they act like they don't have to render services. All they are is money hungry fools that are not looking to help you out at all. If I didn't need help I wouldn't have paid for a trainer. Well I cancelled within the 3 days of my signed contract and the contract and the people at the clubs said I will receive my money back within 3-5 business days. WE WILL SEE!!!!