Jeep Complaint - Poor Warranty Repair
Incident = I have a 2009 Jeep Wrangler x that I purchased new, The drivers side seat has already been replaced and now needs it again and the passenger seat as well. The jeep was taken to the dealership in January and they ordered both seats,7 months later we are still waiting for the seat covers to come in. When I spoke to the claims representative on this he stated they should be in by August the 10th. I told him this was unacceptable and he said it was all he could do. I told him that they make Jeeps every day and that a seat cover should not be hard to get and that if this is how Jeep handles the warranty work then I will not buy another Jeep and I will probably trade it off for a new Chevy. I also told him I will take it to a car show or Jeep event and hang signs up telling them about Jeep and how their reps handle issues. He stated go ahead and do what you got to do.