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Ace Rent A Car Complaint - Dont Rent From Ace Car Rentals In San Diego

Review by ruhoc11 on 2010-07-25
2305 PACIFIC HWY SAN DIEGO, CALIFORNIA -- I rented a car from Ace in San Diego and almost killed my entire family. I was traveling toward Indio Ca. on highway 74 which is a mountin road with one lane in each direction and 1000ft drops with no guard rails. Half way down the mt. my breaks failed. I threw the car into low and was standing on the breaks to stop the car. I was lucky that it happened in an area of the road that had a shoulder to pull off the roadway. The front end was smoking and when it cooled my husband checked and the car had no break fluid in it. I had to have a family member bring us break fluid to get the car off the mt. When I tried to get Ace to give me another rental they gave me the run-a-round for three days. Only when I contacted car rentals.com (who I rented from) did they bring me another car.
Comments:1 Replies - Latest reply on 2010-07-26
Posted by Alain on 2010-07-26:
Contact Caltrans (California Department of Transportation) about this at 916-654-5266. While this may not be something they deal with, a cousin of mine used them for a rental car problem and they connected him with the state agency that handled these issues.

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