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PayPal Complaint - Paypal and eBay Suck for the Casual Seller!!! - Online Auction and Payment Service
Online Auction and Payment Service - Complaint
I am fairly new to eBay and Paypal. I have bought only 3 or 4 items on eBay and paid via Paypal. With financial times being what they are, I went and did a little housecleaning. I sold what I could on craigslist, and some other things on eBay. I was shocked at how well I did on eBay. The problems started when the buyers paid through Paypal. Apparently, being a new seller on eBay and with feedback of less than 100, being the fact that I never sold before, I was subject to the holds that Paypal puts on the funds.
Now like I said, I sold these items because funds are pretty low, but Paypal sends me an email for each of these purchases advising me that the payment is being held but to go ahead and ship the item. Well, in order to ship all these things, some heavier than others would cost over $200 of which I don't really have to spend like that and then wait to get my money. I think it is pathetic that scammers across the world have caused Paypal to take these measures. Now I contacted the buyers and explained to them why I sold the item and why I had no funds to ship it. I asked if they wouldn't mind waiting the 21 days for me to ship, and obviously I wasn't expecting anything different than the rude responses. Now I am facing negative feedback, and I had to refund the money that was pending in my account. I am still stuck with this stuff that sold pretty well on eBay, but couldn't even draw an interest in my hometown.
If I were a business selling in great quantities on eBay I might be able to afford to ship this stuff. This really hurts the little people who are selling this stuff for the financial gain that they will receive. Plus, with all different scams going on throughout the world, although Paypal tells me to ship the stuff, I just don't feel comfortable shipping until I know that the money is actually in my account, not in some pending status.
Now like I said, I sold these items because funds are pretty low, but Paypal sends me an email for each of these purchases advising me that the payment is being held but to go ahead and ship the item. Well, in order to ship all these things, some heavier than others would cost over $200 of which I don't really have to spend like that and then wait to get my money. I think it is pathetic that scammers across the world have caused Paypal to take these measures. Now I contacted the buyers and explained to them why I sold the item and why I had no funds to ship it. I asked if they wouldn't mind waiting the 21 days for me to ship, and obviously I wasn't expecting anything different than the rude responses. Now I am facing negative feedback, and I had to refund the money that was pending in my account. I am still stuck with this stuff that sold pretty well on eBay, but couldn't even draw an interest in my hometown.
If I were a business selling in great quantities on eBay I might be able to afford to ship this stuff. This really hurts the little people who are selling this stuff for the financial gain that they will receive. Plus, with all different scams going on throughout the world, although Paypal tells me to ship the stuff, I just don't feel comfortable shipping until I know that the money is actually in my account, not in some pending status.
Comments:
Posted by SaMoore on 2010-07-25:
You should have read the terms of service. It's a shame you wasted so many buyers time.
Posted by chevyfan12345 on 2010-07-25:
I use Ebay specifically so I don't have to go out of home to buy something and to have it shipped to me at a reasonable time. I would not be rude to be upset thata seller would not ship for almost a month because they couldn't afford it, especially if I paid for shipping and handling.
You could of disclosed this upfront. EBay and Paypal policys are disclosed and you should of been aware of them before you used their services. I feel sorry for the buyers
You could of disclosed this upfront. EBay and Paypal policys are disclosed and you should of been aware of them before you used their services. I feel sorry for the buyers
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