T-Mobile Complaint - Do not use T mobile - my touch
CORONA, CALIFORNIA -- I purchased two my touch phones from T Mobile. They are still under warranty and are both broken. One the audio is bad, the other the back keeps falling off and the battery falls out. I have been trying for three days to get replacement phones, they will not honor their own warranty. I have been sent all over town to several different stores only to be told that they don't do exchanges. when I purchased the phones, and the extended warranty that I could drop them off a 15 story building into water and they would still be covered. This was a lie. They do not have any intention of honoring their warranty. The stores have let me leave them so angry and displeased instead of taking the time to perform good customer service and do what was promised. The bottom line is, T mobile is not a good company to do business with, unless you like being angry, frustrated and lied to.