CINCINNATI, OHIO -- I have purchased and used the No Sweat Protection plan two times on two different items. Both times I needed to return the items and I did not experience any problems receiving a credit for the merchandise. I called the 800 number and a UPS mailing return label was sent to me. I was able to ship the products at no cost to me.
Within three weeks I received the credit in the mail to use at Dicks on merchandise of my choice.