Home Depot Complaint - Worst Delivery Service EVER!
I ordered a new dishwasher from Home depot three and half weeks ago. The one I wanted they currently didn't have in stock. The worker told me that they would place the order and have it delivered to my house. I was prepared to pick up the dishwasher myself, considering I have a truck and able bodied men to help me, however, the worker said its best I go with home delivery. I agreed. I set up an appointment for them to deliver the a week from that day. They guy told me to call the number on my receipt to set up a time. When I got home, I called and got the automated recording that I can not set up times, and they will call me the night before with my time free. I had to work that Saturday night so I went ahead and called and changed to a day I would be off, which ended up being a week and a half later since they were so over booked. The night before the scheduled delivery I got a phone call saying to expect them between 7-11. I took my husband to work that morning, but I would make it home by 7. When I got home, I had a message saying they tried to come by and make the delivery. I called back and they would not bring it back to me that day. They won't allow you to come pick it up or take it to the store. I had to reschedule again for another week and the lady specifically told me the 26th. On the 25th I received no phone call, and the lines are closed so I couldn't call. I got up at 6am on the 26th and waited and waited.
At 9 I called to see when they were going to be here, and they told me my appointment was the 27th, the next day, the day I had to work. I'm going to pay my sister to sit at my house tomorrow and wait for the delivery guy. If something happens and my dish washer does not come tomorrow I will be going to Home Depot and getting my money back. I have never paid so much money for something and had to wait so long to get it.
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