Comcast Corporation Complaint - Dishonest Comcast And Tricky Promotion
CALIFORNIA -- We ordered an internet service through comcast's authorized dealer.
Both on the website and in the phone order they promised to send a free modem. we waited two weeks but no modem came. When we called to confirm we were just told that the person who processed our order didn't add modem and they could do nothing to help. Their attitude was really terrible.
We chose this plan because of the promotion of the free modem. But now we believe it is a trick.
It is really dishonest practice of Comcast and its authorized dealer.