Warranty Corporation of America Complaint - Repair Warranty - Warranty Contract on Appliance
GEORGIA -- We purchased a dishwasher, along with an extended contract. The dishwasher stopped working and we are now awaiting another motor for the technician to install, which will be the eighth actual time a repairman has been to our home. Warranty Corporation of America considers that we are still under our first service call because we have yet to close out a work order. To constitute closing out a work order, the dishwasher has to begin working. The technicians have ordered and put in several new parts, and we are on the second and third time for some parts. We were told a few times ago that they were going to proceed with replacing the dishwasher. Today the repairman came and he was told to order another motor and to set up another time for us to have him come out again, which will be our eighth time! The customer service person we spoke with today was extremely rude and all he could do is repeat the company's policy regarding it "technically" being our first service call. This could go on and on with the repair company bringing out parts and the dishwasher still not functioning. The need to honor their contracts!!!!!!!