1
Helpful
Votes

Homestead Suites, San Mateo Complaint - No Internet Access - Homestead Suites San Mateo

Review by travel1985 on 2010-07-27
NO INTERNET ACCESS! I recently stayed at Homestead Studios San Mateo. Everything about their extended stay studio was fine, except that there was NO INTERNET ACCESS! In the evening as more users logged on, the internet service initially slowed, and then ceased operating altogether. Their service provider, INNFLUX, candidly admitted the hotel did not have sufficient bandwith for the number of guests to whom they had sold the service.

Bottom line: the hotel is fine, unless you need internet access at night - if so DON'T STAY THERE!
Comments:5 Replies - Latest reply on 2010-07-27
Posted by Venice09 on 2010-07-27:
This is good information for people who do or do not need internet service at night. I would just be glad to know you liked the hotel because I wouldn't need internet service. But for anyone who does need the service, it would be a good idea not to stay at this hotel.
Posted by jktshff1 on 2010-07-27:
I carry an AT&T air card for this very reason.
Posted by MRM on 2010-07-27:
I carry Virgin Mobile MiFi for this very reason. And you only pay when you need the internet ($20 for 30 days), unlike contract-based plan, when you have to pay every month even when you're not using it.
Posted by Alain on 2010-07-27:
A lot of good advice this morning!
Posted by GenuineNerd on 2010-07-27:
If the internet service is provided to the hotel by a cable TV company, sometimes bandwidth issues can occur...I recently switched from cable internet to DSL due to such issues, which can occur if everyone in the neighborhood (or in the hotel) are online at once, slowing the service down (or even shutting it down for some users.) DSL doesn't have these issues, since it's through phone land lines rather than through cable TV lines. Add digital phone and cable TV transmissions to the same cable lines the internet is going through, and you will get slowdowns as well.

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.