Chase Manhattan Bank Complaint - Chase Manhattan Bank - A Pack Of Loan Sharks And Liars.
Chase Manhattan Bank. They say they want to be your neighborhood bank. You see the new branches popping up everywhere. The TV is saturated with Chase commercials about how they're there to 'help you'. They're you're friendly neighborhood bank. Right? If you think that, read how they treat a customer in good standing for 20 years,
I've been a Chase Manhattan Bank customer for 20 years, carrying a Chase Visa in my wallet since 1990. About 7 years ago, a few small disasters (including treatment for a pet) hit us in a row and we racked up a $12,000 tab on the Chase Visa card. At the time the interest rate was under 10% so it wasn't the end of the world. A year or so into paying off this debt, the post office delivered one of my checks late (21 days from the time I mailed it till the time it was delivered, so says Chase). My interest rate went to 29.25% and has stayed that way for years now despite never having another late payment made EVER.
Last month (June 2010) I FINALLY paid off the card IN FULL. I didn't negotiate anything I just paid it. We now owe Chase $0. Zip. Nada. I never complained once, I signed that filthy 55 page agreement (I didn't have a microscope handy to read it) and I'm a man of my word no matter how much I object to being taken by a loan shark.
Now, a month after paying the bill in full, I contacted Chase to see if they would now reduce the interest rate back down to something reasonable. Not a chance in hell. Nothing I can do, no one else to talk to, company policy, that's the way it is. Boy, great way to do business eh? A customer of 20 years pays a 12k debt off without a single complaint, calls to ask for a interest rate reduction on any future purchases. How do they treat that customer? By pissing down his back.
So, I've paid my debt. I won't contact the Better Business Bureau or make any additional complaints to anyone. I don't have the time and I don't really care as I am done with Chase. No, what I want to do here is WARN ANYONE AND EVERYONE who is considering banking with Chase. DON'T DO IT! If they don't give a damn about a customer of 20 years in good standing who DID RIGHT BY THEM, you think they are going to care about you? If your answer was yes well then you deserve Chase. If however your answer is no, I have done my job here.
That's all, thanks for reading and Chase Manhattan Bank - BLOW IT OUT YOUR ASS.
- Jeffrey Donovan
EXTREMELY DISSATISFIED CHASE CUSTOMER