Ashley Furniture Complaint - Furniture is junk - Sofa and Loveseat
ROHNERT PARK, CALIFORNIA -- We bought a love seat and sofa from Ashley Furniture in Rohnert Park, CA two years ago. They were beautiful and so comfortable. Still beautiful, but in a few months the cushions were caving in. Had it "serviced" but within a month or two it was the same thing. Called customer service and was told "Oh well nothing we can do about it, as the furniture is now one year old.” I explained that they had to fix it once already, but they didn’t care. So now we have beautiful AND the most uncomfortable furniture we ever owned! Where can you get good quality furniture anymore? Not Ashley's that is for sure. And forget their customer service. They truly could care less.
So now we have furniture two years old that no one wants to sit on. It was a huge ripoff and close to $2000.00 down the drain.