Big Lots Informative - Big Lots answers
Hello, I decided to look up what people are saying about Big Lots. And since I am employed by B Lots I thought I should give some feed back on some peoples reviews.
First- return policy- on paper it states-in my own words that all merhcandise can be returbed within 30 days with receipt as long as the merchandise is in origional ondition and has original box. through personal experince I have seen this policy broken for the benefit of the customer. I have seen people come back after hauling off a recliner and some how droped it during transport--and we have exchanged it or them.
Also, return policy without a receipt- We require a receipt to; identify where the product came from, make sure the purchase is within 30 days and to make sure the customer purchased the product in the first place.
- Big Lots is the bigest seller of serta. They are new not refurbished. and basicaly I believe big lots prices are the cheapest in my town. many people say Sams is way cheaper.. I simply tell them first to buy from Sams, or bring me a add with a price from them. when all is said and done I'm usually loading up a mattress in a truck for som1.