HIT Web Design Complaint - HIT Web Design
PROVO, UTAH -- DO NOT get involved with HIT Web Design in any way shape or form. They have NO regard for anyone, including, and perhaps, especially, their customers. I have been trying for almost a month to see the first ideas for my company's website. Not only have I seen nothing, I can't get anyone to respond to my numerous phone calls and e-mails. Most of the people with whom I have spoken at HIT Web Design are amazingly arrogant and condescending. These twenty-something white males are so convinced of their importance and superiority over all other living creatures that they do not feel the need to assist their customers or fulfill the terms as outlined in their printed materials.
Buyer beware--HIT Web Design had their name changed recently from Heritage Design. There is much speculation, although I have no absolute proof, that the name change was due to the poor reputation that the company has had for some time.
One of the reasons that I originally cast my lot with HIT Web Design was the fact their company headquarters is located in Provo, Utah. I falsely assumed that these people would have only the highest integrity and ethical business practices. Was I ever wrong!
I would be shocked if HIT Web Design will even be in business by the end of the year. Do yourself a favor and do not repeat my costly mistake. Don't walk; RUN away from HIT Web Design!!!