EFaucets.com Complaint - Deceptive Trade Practices - False Advertising
RACINE, WISCONSIN -- This business practices deceptive trade, i.e. false advertising about product availability. Their website lures customers in with a banner that claims "Real Time Availability", IN STOCK, QUICK SHIP, "Orders before 3:00pm CST Mon-Fri usually ship the same business day." Even their "Restrictions Apply" page explicitly states customers should "visit the detail page of the product you are interested in to view Real-Time Availability Status."
Their real time availability is bogus. They wait until your credit card payment clears and then orders the item from the manufacturer. It is almost impossible to reach a customer service representative via phone or live chat. The only way that you will find out that the item you ordered is not in stock is a week or two after you order and you inquire about the status of your order.
I finally received an email from their customer service representative and was told that the item I ordered is "made to order" and it will ship at the "end of the week". However, their "Real Time Availability Status" still states that the item is "In Stock".
Next time I will check "my3cents.com before I order anything for a vendor that I have no previous working relationship.