United Airlines Complaint - Mileage Plus Seats? I Don't Think So
I have been a customer of United Airlines for 30years. I use a United credit card to earn miles. I pay for the privilege of earning those miles. I started 7 months in advance to book mileage plus seats in Business Class for a trip to Australia. The agents in India are of no help- one even suggested that I might want to buy more miles so I had enough for First Class, then told me there were no First Class seats available for a mileage plus passenger. He told me to be sure to call every weekend to check for seats! I have spent hours online trying to find seats. I have come to conclusion that Mileage Plus seats are non-existent and that the program is a scam.
It seems that I have 155,000 miles that are useless. Anyone had the same experience?