Dell Computer Corporation Complaint - Poor Customer Service
We ordered a wireless router from Dell. When the router arrived it had been sent with a power cord for European outlets. Since we live in America .. we could not use this power cord. After calling the toll free customer service number and only being able to reach someone in India who was very difficult to understand ... we were told that if we returned the product they could only send us another European power code. Something about sending like to like products. Never mind that someone at Dell had sent us the wrong power cord. I asked repeatedly for a contact number for the corporation and was told that was not possible.
Seriously doubt that I will ever order another product from Dell!