GTL Global Tel Link Complaint - Unfair pricing policies
My husband has to prepay for calls he makes to me from East Jersey State Prison. He was informed that for the call to go through is 33cents, and every minute is an additional 33cents.
For a 15minute call the charge is $4.95 plus taxes which comes to $5.05 (he said).
Some days he will call me three or four times, and after each call he waits a minute or so to make sure he was billed correctly to his phone account.
The calls start out at $5.05, then the next one will be $5.28, then the next one will be $5.45. What's up with that???
Is this a scam they're running? How can each call be a higher price if it's supposed to be 33cents per minute?
Does anyone else have this problem with this company?
If anyone knows the answer to this puzzle, I'd surely like to know.