Fred Meyer Complaint - Disabled
SEATTLE, WASHINGTON -- I work for King county I assist a disabled, deaf amputee. He has very little support and few funds. I've been shopping for him for the last five years. I receive a check from King County and I take care of the gentleman's shopping. He also receives some state funds on a debit card. The debit card has been read as zero funds that last three times I've used it. After running it again it has shown sufficient funds. I explained this to the employee who called a manager over and both said it had no funds - which I explained was not possible as last week when the same thing occurred it was run again and had 58 dollars on it and less then 8 was used.
Every time I shop I am looked at with suspicion and the manager is called over to look over the check and ask for ID. I've learned to tell them it's a slash five and they look at me like it's their first day.
Tonight I was told the card had one dollar on it and the check could not be accepted as the check was written to client before crossed off (initialed and filled out to Fred Meyer) So the client - did I mention he's deaf and is missing a leg and is mentally handicapped? Yeah that guy he's got no food this week.
Every week I go through this song and dance and holding up the line -
but this week perhaps because it was near closing time they chose to let the food in the cart rot rather then go to the trouble to work through their incompetence -
Can you not develop a better system to manage a dynamic that's been occurring consistently for the last five years?
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