Stream Energy Electric Complaint - Stream Energy Is A Joke!
PO BOX 192746, TEXAS -- Things happen and we get behind so I usually pay my bill 2 days after its due (usually payday), but EVERY month I receive a disconnection notice that is dated ONE day after my bill is due. and most of the time I have already mailed payment. GIVE ME A BREAK. the disconnection notice is usually set to take place 14 days after it was originally due. on the disconnection notice they will state "to call if you need to work out a payment plan or make other arrangements" well I did and guess what - they said they can not help me set up an alternative option or a payment plan because I have had more than 3 disconnections in 12 months. well no $$$$, you send me a disconnection a day after its due I wouldn't have had time to even pay it late! this is the only electric provider that I have had this problem with! when I was with reliant I would get 2 months of a bill before they disconnected. I don't even go into that long of default anymore. I would NEVER EVER EVER EVER EVER recommend signing up with them. they only care about making their money its not about customers.