Chase Manhattan Bank Complaint - Chase Bank :(
This is to inforn anyone looking to establish a good credit rating. DO NOT USE CHASE to help you. I had two account with Washington Mutual for over 10 years with payments above the minimun amount due and before the due date. Chase bought out Washington Mutual and increased my interest rates on both accounts ( 1 went up to 29.99% which is outrageous ) and then they closed both accounts. I had A1 credit at the time and still have an outstanding rating. Well low and behold they sent me a letter offering me on 1 account a $ 150.00 statement credit if I pay the account off in 6 months. Well I had planned to pay the full amount off that month anyway. So I called to inform them of that and ask how they would give me a credit on an account that I can not use anymore as they had closed it. I was told that if I paid off the account all I would have to do is call and request a check be sent to me for the $150.00. When I called I was informed that I would have to wait 9 months to call and request that check. ( Which I will. Even though they think by dragging it out that I will just give up and drop it ) On the second account I received a letter offering a $ 200.00 statement credit. Well I'd already sent a payment that crossed in the mail with the offer to pay that account in full. So I called and was informed that the offer was mailed 3 days after the account was paid in full so the offer was not valid anymore. I paid Chase over $9000.00 in one month to be treated like a second class citizen. Well today I received a statement with a balance due of $41.92. After calling Chase yet again I was informed that amount was interest due from June 23rd until July 4th when the account was paid in full. So I told them that I wanted the $200 statement credit offered me and that they owe me $ 158.08. Well you can image how that went. Any time you pay a balance in full before the due date that satifies the account. I have never heard of adding interest after that. So all be warned when the economy comes back and it will, AVOID CHASE for any of your credit needs. I should also mention that I have 6 other accounts that did nothing to me when our country got into the situation its in since I had such a good credit rating.