Montage Furniture Protection Complaint - Don't Spend Your Money On This
MINNESOTA -- Company information:
Montage Furniture Services
3959 Centre Pointe Drive, Suite 50
Unbelievable. The company is a joke. We spent thousands of dollars on a quality furniture with Ashleys and almost a thousand dollars on a protection program that is a joke. We have attempted to file a claim x3 on different pieces and every time they come a reason why they don't cover the furniture. The plans is sold as a furniture mishap protection program..perfect for military personal and families with children. Damage done to leather by a pet is not covered, broken or missing pieces damage during a move by us...not covered. Now damage to finish done by sun and moisture from drinks on a coffee table not covered. Why did we even spent the money on such a program. If you do get them to look at it...it is months to get it looked at and then if it is covered...you must go back to a to the original store to pick up replacements despite the fact that they are a national store chain. Because we moved 4 times in 28 months for the US ARmy and are now 2800 miles from the original store is this reasonable considering we paid a lot of money for a protection plan to cover us!! My husband just came back from his 4th deployment and thought we would be covered by this program only to find out the entire program is a jOKE!!!
Don't spend you money on this crap! You might as well just keep your money and take your losses...at least you have you have money to replace the item if it is damaged!