Hydroxatone Complaint - Watch Out!!
JERSEY CITY, NEW JERSEY -- In late June I was also sucked in by the infomercials spewing promises on "how great and amazing Hydroxatone is and the results so incredible you just have to see it to believe it." I must admit, they were very convincing. However, my experience with the product as well as my experience with the customer service staff in trying to return the product was anything but amazing! In fact, both experiences left a lot to be desired! The face cream itself is heavy and feels goopy and greasy on the skin. I live in Oklahoma where the humidity and heat indices mirrors that of Houston Texas! So believe me when I say if you're in a humid climate, this product is not for you! If you have oily or combination skin or even infrequent breakouts (forget it if you have frequent breakouts) this product is not for you. The is nothing "light, or non-greasy" about this wrinkle cream!
While cancelling my order my customer service experience was horrible! The agent was rude, unfriendly, even downright hateful! I just ended up having to cancel my bank card! I was told that just because I cancelled the order (within my 30 day free trial period) was NO guarantee that additional funds WOULD NOT taken out of my account!!
If I was rating on a five star rating scale I'd have to give a half star, and that is only because the initial delivery of the product was prompt.
I hope this review saves someone the headache that I've just been through!
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