PNC Complaint - Does Not Modify Mortgages - Predatory Lending
MIAMI, OHIO -- I agree with the previous complaint about PNC! Every time you call to check on the modification process they either lose your paper work or worse they tell you that you did not fax everything!
In June I sent all required documents, I followed up the next day with a phone call, they said they received all necessary documents. The next week I received a letter they were missing several docs. So I called and faxed them the same day.
A week later I received a letter stating my request was denied for insufficient required documents. When I called PNC they said they received the docs in time but they were unable to process them before the time limit had elapsed so I woild have to start all over again! More than 6 times since may of '09 and three times with a local community service.
The same things happened to the community service, they lost papers, would not return calls, they would say they had all required documents one day and the next week they said they were missing docs.
This is predatory lending tactics by defintion. If you have the same issues or similar I suggets you file a complaint with the occ at http://www.Helpwithmybank. Gov/. Call them and then file an online complaint wih them as well.
When the ceo of PNC makes over 20 million with bonuses I say that is an abuse of power and glutony!
If they tell me the investor won't modify one more time...Or tell me the investors name because of the privacy act, yet the investor has all of my private information? Something stinks here, smells like predatory lending!