Investigative Resources of Texas Complaint - Bad attitude and just cocky individual
DALLAS, TEXAS -- I called this company and the gentleman that answered (the one on the video) got aggravated and cocky when I started asking him how he was going to start working with my case. I asked/suggested that if he was going to locate the person I was looking for maybe thru databases and neighbors, first. I asked if he was going to do that before going ultimately to the next level of surveillance and what not. He started asking all sorts of questions. He asked me what I did for a living and I answered. Then, he said have you ever done any kind of investigative work at all. Then, he continued to ask me if anyone had ever dictated to me on how do do my job. I then responded that I was not trying to dictate to him how to do his job an that I just wanted to know what all he was going to do before recurring to other methods (more expensive). Since the get go, he was trying to tell me that it was going to take him a good week or so to try to resolve my case. To me, he was just trying to scam me and when I asked about the cheaper way to start the investigation, he got defensive and suggested I was trying to tell him how to do his job. I told him that if he was going to act that way toward me, that I did not need his services and hung up on him. He was just cocky, arrogant and ugly with no customer skills at all. All it seems to me is that they want the business to keep on bringing in the money (investigative cases) without treating their customers with the utmost respect they deserve. Naturally, I was trying to find out which resources he was going to rely on first because I am the one paying for the investigation, right?