acer america Complaint - Defective Computer and Acer Wouldn't Repair It
KALAMAZOO, MICHIGAN -- I sent my laptop in for repair of the DVD drive. They told me to mail the laptop in to them. They mailed it back a week later and claimed they couldn't find anything wrong with it. I called Acer, and they said they didn't look at everything I said that was wrong with it. They told me to remail it back to them and be without it for another week! I told them this was unsatisfactory service. He told me the conversation was over.
I have complained to Acer to no avail.
UPDATE: I won in Small Claims Court! Acer mailed me a check immmediately!
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