BUFORD, GEORGIA -- Went to Dick's at Mall of Georgia to replace running shoes that I had bought at Dick's two years earlier.
Hardly anyone in store, no one in shoe dept. Looking at many shoes on wall by myself. Saw man watching big TV. Asked if he worked there. He came over to me and I told him I needed to replace my shoes. All he did was ask what shoes I had been wearing. He brought out the new version of my old shoes and disappeared.
Tried shoes on, but wanted to try others. The place was not busy, almost dead. No salesperson around, so I walked out.
Went to Foot Locker and got some customer service, and a new pair of shoes. Walked back thru Dick's with my Foot Locker bag. No one noticed, but it made me feel better.