Spirit Airlines Complaint - Complaint
This is the worst airline we have ever had to deal with. When we called in to find out what terminal and the exact time the flight would to arriving at Chicago O'Hare airport we got nothing but a run-a-round. The people were very rude and could not give us the correct information. We were initially told when the reservations were made that this would be a non-stop flight from Bogota Columbia and now we find out that it stops in Fort Lauderdale. Also, the operator with whom we spoke about the arrival time in Chicago told us the Ft. Lauderdale time. We finally had to call the O'Hare Airport and she then told us how to find the right time on the computer. You might have the cheapest prices for flights, but your personnel need to have some manners and learn the language.