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Hajek Chevrolet Complaint - Shady Sales Tactics - Used Car

Review by disgruntled and unhappy customer on 2010-07-31
LONGMONT, COLORADO -- I tried to buy a used car from Hajek Chevrolet, and met with problems at every point. I have never had such a terrible experience trying to negotiate a sale. The salesperson changed her story, increased the price, didn't follow through with her promises, wouldn't give me a formal quote in writing, concealed fees from me, and in the end, sold the car out from under me after promising not to do so - and not even notifying me of the sale, leaving me to pay an outside mechanic who showed up ready to inspect a car that was no longer there. I don't know if it can be blamed on her inexperience or the dealer's sales practices, but I would avoid this dealership at all costs.
Comments:3 Replies - Latest reply on 2010-08-01
Posted by leet60 on 2010-07-31:
This is a normal course of business for car sales. These people make their money for a sale - are generally not paid hourly, no sale , no money. You will probably find this type of practice at 95% of auto dealers.
Posted by Helpful on 2010-08-01:
As a consumer, to assume the dealer would forgo a sale when you just may buy the car is outright ridiculous.
Posted by bcd on 2010-08-01:
"changed her story, increased the price ... wouldn't give me a formal quote ... concealed fees from me"

Despite that, you still intended to buy it. You may have lucked out by it being sold to someone else.

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