Ashley Furniture Complaint - False advertizing - Love Seat, Chair & Otterman
MECHANICSBURG, PENNSYLVANIA -- I went to the Ashley furniture in Mechanicsburg, Pa. My wife found furniture she liked. I made an offer and they refused it so I went to IFR in Colonial Park and beat their price buy $302.00. I called Ashley and they said they wouldn't match or beat it. #1, their ads say GUARENTEED LOWEST PRICE OR DOUBLE THE DIFFERENCE. #2, THEY ADVERTIZE AS ASHLEY DIRECT OR ASHLEY FURNITURE HOME STORE. This would lead one to believe that these are factory owner stores. Well, they didn't honor the ads for the price and the stores are privately owned. I did buy the furniture at IFR, ( international Furniture Resources ), And had a very pleasant experience. Great price fast delivery and follow up after the sale. I've had the set about 8 months now, just me and the wife. I feel it's breaking down already. The quality just isn't there. I'm shopping for another set now and Ashley is NOT on my list.
Moral is, Don't buy until you research the product first.