Toys R Us Complaint - Rewards from credit card
MISSION VIEJO, CALIFORNIA -- I have had their credit card for about three years now. I use it to get the $10 coupon for every $1000 I spend on the credit card. I purchased my son some floaties for the pool. I used one of the coupons I received from my credit card. They did not fit him, and the store did not have a larger size, so I asked for a store credit. I was informed that I could have a store credit for 78 cents because that is what I paid for the item. I asked about the coupon and he told me that he did not have anymore. I kept the item, and I will be cancelling the credit card. If I had known they were so much trouble I never would have bothered. Instead of using the $10 as a form of payment which most stores do, they take your $10 off the price of the item. Customer service is not what they do at Toys R Us.