AAA Complaint - Do yourself a favor and don't choose them
SANTA ANA, CALIFORNIA -- I just bought a new car (hooray for me my first). I had AAA as my auto insurance with my old car. After purchasing my new car I cancelled my policy with AAA because they were going to double my premium. I had been a faithful and on time payor with this company. I had their renters insurance as well as their auto club. They sent me to collections after NOT sending me a final bill for the short time that I had them after purchasing my new car. We are talking less than one month.
Their customer service hung up on me while I was holding for fifteen minutes to speak with someone. I called back and held for another fifteen minutes only to be connected with the wrong dept. I was then informed that I was considered an "intake" and transferred to the correct dept. I was speaking with a representative who stated that I owed this money that I never received a bill for.
ANYONE within reading my words.....DON"T DO IT!!!!!