Canon U.S.A., Inc. Complaint - $600 Copy Machine Purchase was a Major Mistake!!!
SAN CARLOS, CALIFORNIA -- After 10 calls to Canon Customer Service and having a repairmen come out twice and replace difference parts, my copy machine is still printing out copies once in awhile that have half of the page printed in solid black
and the other half pin stripes. I have been told that since it doesn't happen all the time that there isn't anything they can do about it and tell me there's nothing wrong with the machine. My warranty expires in September and this has been happening since the machine was 60 old. I'll never buy another Canon product. This machine definitely has problems but Canon won't replace it. I've saved and faxed them the print outs, but no response. I've had other problems with this machine, but I guess I have to live with it. They only have a limited warranty, no replacement warranty is offered.
More Reviews on Canon U.S.A., Inc.: