Company Response on 09/03/2010:
I would like for this customer to contact me. Since his/her identity is unknown, I am unable to make contact. I will intervene with GE to assist in resolution. If in fact, an error has been made, it will be resolved promptly. I will also supply a copy of the signed application and contract which outlines the details of the financing and clearly states that GE Financial is the source of financing, not Bill Smith Electronics and Appliances. These contracts and sales memorandums are not mailed to customers, they are routinely supplied to the consumer at the time of sale when they sign the documents. Please contact me for immediate resolution.