Global Select Auto Complaint - Scam and grimy, lying people don't trust them
ARLINGTON / DUMFRIES, VIRGINIA -- I have had nothing but a bad experience at Global Select auto. When I first came to the dealership on Columbia Pike in Arlington VA. The sales representative Maureen, try to rush me into any car, and cars I did not like. Then she found me a car that I like it was a Toyota Camry. Because I didn't have the down payment that day she told me to come back on Friday, when I had it and the car would be ready. So that Friday I travel an hour to VA, to get the car, I get there, the car is outside shining from them detailing it, so I fill out all the loan documents. After everything is completed they tell me, that I can not take the car because it was not inspected, they tell me that the car will be ready that Monday. So Monday when I get off work I call them to see if the car was ready and they told me that the car was not ready and that it would be ready Tuesday, so I asked whats wrong with the car and she said it was nothing wrong and that she would find out and call me back, she never called me. Tuesday I call and they say the car is still not ready, so I asked to speak to the manager, and they told me he would call me back. Weds come and I told them that the manager never called me and I wanted to speak to him, he was not in and the car still not ready. Also fond out that the dealership moved to Fraley Blvd in Dumfries VA and no one ever told me. Thursday they finanlly call and say the car will be ready Friday at 5pm, They had to order a part that was on back order, I asked what was wrong with the car and he told me that nothing major was wrong, that it needa front hub puller. so I call at 5 pm on Friday and the manager tells me that the cars not ready yet but the mechanic shop close at 7 and he will call me bck after he contacts them to see if It would be ready that day. No call at all was returned. On sat they call me and tell me that the car is ready and to pic it up at the shop, so I pick it up and I notice evrything was not fixed, Mohammed the guy that met me at the shop to put on my tags, to bring it back and they will fix everything. So I decided on Monday to take it to a mechanic shop. and he told me that the car had been in a major car accident and that the car has engine problems and that it was not a good car. So I called and spoke to the Manger Danny Price and told him the car had engine problems and that I need a new car or my deposit back. So he transfer me to Alex and Alex told me that he want to make sure all is customers are satisfied that he would fine me another car and if the car does not meet the payments for me he would give me my deposit back. So that day me and my sister went to Dumfries VA and 1hr and 30 minutes away, So when I get there they tell me that they found a car but I would have to put additional 1.00 deposit down and my payments would be 503.00 I told them that it would not work for me, so I asked for my deposit back, so I speak with Alex and he tells me that to cancel I would have to pay fees for cancellation, and that I would on get a refund of 43.00 back out of 1000.00.... He lied to me he told me that I would get a full refund over the phone. Everyone there is grimey as hell I have only been lied to, I have been really patient. not one time did I curse at them. Do not trust them!!!