Efaucet.com Complaint - Think twice before using efaucet.com
When we finally received the item ordered from the freigth company, it was damaged. Unfortunately it was only my grandmother at home and didn't know she had to check the goods. Now my contractor opened the item and sure enough not only was it full of scratches but he recommended that we do not install it otherwise it will leak.
After this very unpleasant ordeal I have with ordering from your website, I would like return the item and get a refund. This is such a bad experience from calling to follow-up with your customer service ( I was on-hold for over an hour and just hang up eventually). To your freigth company who never called me that my item was ready for delivery until 2 weeks later I was looking for my item and they had it on hand. OMG. And then now the item is damaged considering I paid so much money for the shipping itself. This is a total rip-off.