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Cross Country Bank Complaint - Save your money, do not get this card! - Secured Credit Card (visa)
Secured Credit Card (visa) - Complaint
WILMINGTON, DELAWARE -- I made the mistake of getting this secured credit card about 6 months ago. I have lost ALOT of money due to fees and services. Get ready to pay:
$30 lost card fee
$16 online payment fee
$12 phone payment fee
$10 monthly service fee
There are more fees as well, I cant remember them all!
Add the application fee and acceptance fees!
If you mail them a check for over $100.00, it WILL NOT be credited to your account until 2-3 weeks have past. This was the most unbelievable, deceitful, and costly bank experience I have ever had.
On top of these aspects, the customer service is not concerned, nor shows any value toward your account(s).
$30 lost card fee
$16 online payment fee
$12 phone payment fee
$10 monthly service fee
There are more fees as well, I cant remember them all!
Add the application fee and acceptance fees!
If you mail them a check for over $100.00, it WILL NOT be credited to your account until 2-3 weeks have past. This was the most unbelievable, deceitful, and costly bank experience I have ever had.
On top of these aspects, the customer service is not concerned, nor shows any value toward your account(s).
Comments:
Posted by Slimjim on 2005-01-30:
Cross Country is a sub prime lender, offering a card when most won't. Their fees are some of the worst. Partly becasue they need to hedge agianst their high risk portfolio. Partly due to it's either them or no one for some people. If you can get another lender to offer you a line, transfer the balance and be done with them. If you can't, wou'll have to stay with them till your credit is improved enough to work with a fairer institution. You have a secured line, which is a credit builder, Use it lightly, pay on time, and not all at once. Monthly payments help establish credit better then paying in full on any balance.
Posted by tander on 2005-01-30:
Capital One also lets you build up your credit
Posted by CAMedWmn on 2005-04-12:
Unfortunately, there are plenty like them willing to issue "credit" cards to those who cannot otherwise get them for whatever reason. This is one case where "buyer beware" is very important.
I almost signed up for the card, but I had the good sense to read the entire contract, pulling out a magnifying glass to review the fine print. Once I read the contract in its entirety, I said "thanks but no thanks" and tossed it in the trash. One can get a debit card from their bank that is just as valid as any other VISA or MasterCard when it comes to purchases, saving hundreds in fees annually over Cross COuntry and others like them.
Cross Country's fees are steep, but with good reason I suppose. After all, they target only those with serious credit issues who cannot obtain a needed credit card by any other means. Credit limits are usually low to begin with, until you get established with them. All thsoe fees and charges are used to offset bad debt incurred by those with no intention of paying off their debts.
I almost signed up for the card, but I had the good sense to read the entire contract, pulling out a magnifying glass to review the fine print. Once I read the contract in its entirety, I said "thanks but no thanks" and tossed it in the trash. One can get a debit card from their bank that is just as valid as any other VISA or MasterCard when it comes to purchases, saving hundreds in fees annually over Cross COuntry and others like them.
Cross Country's fees are steep, but with good reason I suppose. After all, they target only those with serious credit issues who cannot obtain a needed credit card by any other means. Credit limits are usually low to begin with, until you get established with them. All thsoe fees and charges are used to offset bad debt incurred by those with no intention of paying off their debts.
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