Walt Disney World Complaint - Disney world debacle - Park Entrance fiasco
Park Entrance fiasco - Complaint
Last year my wife and I stayed at a Disney resort. We had heard so much about how great the Disney experience was. We ponied up the $160 to go into the Wild Kingdom Animal Park (Totally not worth the money). We purchased the tickets at the resort and headed to the park. We arrived as they were letting people into the park. They scanned our ticket and it did not read for some reason. They rudely told us to go over to the customer service line and figure out what was wrong with our tickets. They did not take us their or tell us where to go. They just said get out of line. So we found the customer service desk and they checked the ticket and said they did not issue the ticket and we would have to go back to the resort and figure out the problem. At this point my wife and I were getting upset because it was not a short trip back to the resort. I asked to speak with someone and the guy basically told me no. He then went on to make a smarta$$ comment which really infuriated me. We had to go back to the resort and have them reissue the tickets. By the time we got back to the park the day was half gone and we did not even want to be there. It was the worst customer experience I have ever had. I would not recommend Disney to anyone. Save your money and go someplace that will treat you with respect. All Disney wants is your money. I will never step foot in another Disney park and I will tell everyone of my experience.