Popeye's Chicken Complaint - Why work in a restaurant?
BARTLETT, TENNESSEE -- My family and I love good fried chicken. And, ideally, Popeye's is capable of providing us with that.
Every Popeye location in Memphis has a really bad customer service, but the one on Germantown Pkwy, when the manager is present, I assume, can be good. Sometimes we go there and we are shocked by how friendly the personell is. And sometimes we r just bummed by how non-existent it is. A few days ago we went to that particular location at around 1 PM. It took a cashier a while to lift her eyes and acknowlege us. We placed an order; she seemed to be annoyed by us the whole time. We paid oer $20.
The order finally arrived and it was all mixed up. I went uo there and politely asked for missing items. They were super annoyed. Now, we tried the food. The fries were old and cold, and the chicken strips seemed to be uncooked: cold, pale, and hard. We really could not deal with it anymore.. And we won't anymore. We will NEVER go there, or to ANY Popeye's location, for this matter, again.
The Quality control should be strickter.
Here is what elese wat wrong with our food on different occasion:
almost uncooked rice
old and greasy shrimp
And almost always (unless the manager was there) dirty restaurant and terrible service
At some location the manager is part of the 'gang' and totally chat with each other and ignore everything else.
I mean, come on! We pay money and it is not cheap. We want food and service, and get nothing. Why would we ever come back?
There, I said it