Hewlett-Packard Company Complaint - Serious Problem - HP Officejet Pro 8500 Wireless Printer
I have 4 active HP Printers and 2 retired to the closet to be destroyed. My first HP Officejet Pro 8500 began to fail to feed. After weeks of gruelling contact with their on-line support, I complained bitterly and that brought service from a lady in management on the east coast who finally sent me a "new" (?) unit. It doesn't feed either. It has hurt my business substantially. Two others in our small office have the same problem with their HP's. It must be a BIG problem HP is overlooking and not addressing. This product should be recalled. Suffice it to say, my next printer will be another brand. I am giving up on HP altogether and others in this office are doing the same. You can't fool all the people all the time HP, you have a big problem with your paper feeder!