CORONA, CA -- 3.5 weeks ago I purchased a Toro Trimmer from the ACE hardware store in Corona -- I have been doing business with this store for over 20 years.
The trimmer began to break and fall apart after 3 weeks of light use. Today I took it back -- the Receipt said -- "Original receipt is required for refund or exchange within 30 days" I took it back with the original receipt and was told I could not get my money back because I did not bring it back in the original box -- Now how many people keep the box after they open the product and use it. They refused to give me my money back -- I talked to a store clerk by the name of PHIL -- he was very abusive and unprofessional. He told me to come back and see the owner which I will tomorrow -- if they refuse to give me my money back -- I will be forced to file a civil suit against the store.
Beware -- this ACE store practices consumer FRAUD -- please avoid the ACE store in Corona on ^th Street and Lincoln.