Best Buy Texarkana Complaint - Incompetent - upgrade windows7

Review by eriwilnel on 2010-08-06
TEXARKANA, TEXAS -- The Geek Squad at Best Buy is totally oblivious in computers. I asked a member if windows 7 would upgrade on a pc that would not boot to Vista desktop. YEA SURE,,, I asked if I would lose any files? NOPE he did not know his ass from a hole in the ground. I had to do a custom upgrade.... and create the windows old file to prevent loss of data. He said there was no way to create the windows old file. I told him the laptop would not boot due to a sp1 Vista error that jacked my registry. He advised it will not matter. He was totally ignorant to windows registry errors and had no idea what I was talking about. If this is a computer tech then I am one hell of a comp tech. What an idiot!!!! Will not ever buy anything from Best Buy again due to this moron!!!
Comments:2 Replies - Latest reply on 2010-08-18
Posted by Anonymous on 2010-08-06:
What is the relationship between the knowledge of the Geek Squad and the quality of products purchased at BB?
Posted by kalem on 2010-08-18:
Geek Squad agents are not educated or screened based on knowledge.

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