RK Chevrolet Complaint - Do not buy from RK Chevrolet!
VIRGINIA BEACH, VIRGINIA -- I have purchased many vehicles from car dealerships, but I have never been treated so poorly as I was treated by RK. I traded in my old vehicle which I still owed money on for a brand new 2004 silverado. I went through the entire process and we came to an agreement on price, payments, and everything was acceptable. So I gave them my trade in and away I drove in my new truck. A few weeks went by, and I had traveled out of town, putting 2500 miles on the new truck, and I hadn't heard anything from them and I was supposed to come back in and sign some papers from the bank. So I called them up asking when i was supposed to sign the paperwork, no one knew so they were supposed to have the manager call me back when they figured somethig out. Another week went by and still no call. By this time I was growing impatient so I drove to the dealership, raised a little cain in the showroom in front of other prospective customers and within 5 min. I was sitting in someones office. Turns out the contract they tried to get me to sign was not the original contract we agreed on and to boot the payments were $200.00 more a month that what we agreed on. I refused to sign the contract but they told me that virginia law stated if I had put a certain amount of miles on the vehicle I was bound to the contract. So I reluctantly signed it. There is no such law I have since found out, by the way. But thats not even the end of the story. They didnt pay off my trade in vehicle for the next 90 days, this is on top of the three weeks its already been. So here I am stuck paying 2 truck notes for 3 months which they assured me I would be refunded. It took a call to the better busines bureau to get them to pay it off. Its 6 months later and no refund in sight. I would hire a lawyer and take them to court but im so broke from the whole ordeal I cant afford one. I now know I am not their only victim. As soon as I started telling all my friends and co-workers not to go there and how badly I was treated, the most common response I was given was "I could have told you that." Do yourself a favor and go somewhere else.