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Carlson Hotels Country Inn and Suites Sharonville, OH Complaint - Cold Hot and Loud - Bedroom Suite

Review by gbrooks on 2010-08-07
SHARONVILLE, OHIO -- We booked reservations for Friday and Saturday August 6, 2010 and August 7, 2010 at the Country Inn and Suites Hotel in Sharonville, Ohio / North Cincinnati, Ohio. The room was a larger room with a king bedroom and pullout sofa in the other room. The air conditioner was in the king bedroom and the outer room had no air conditioning. Therefore, the air in the bedroom had to be turned so cold that the room was very uncomfortable and there is a small electric fan above the bedroom door which is designed to blow the air from the bedroom into the living room. The fan above the door was very loud and was not effective at all. The living room was very hot. We complained to the front desk and the response was polite, but very limited. The cure for the problem is to bring yet another fan to put between the door to the bedroom and the living room. I expect it to be another sleepless night as no one could go to sleep before 2 am due to the cold, the heat, and the noise.

I would not recommend this hotel for a good night stay.
Comments:1 Replies - Latest reply on 2010-08-08
Posted by Alain on 2010-08-08:
Give Carlson a call about this at 763-212-5000 (general number). They may not be aware of the situation at this location.

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