MetroPCS Complaint - Gosh I Don't Where To Begin! The Ad Pop Ups And Background Interference Are Horrible With This Service!
Recommendation to potential new customers please choose another service provider....I hardley ever complain about anything, but this time I have to speak my mind about Metro PCS service.. Its amazing how many angry customers are on here complaining. We love the fact it is only a flat fee but hate the fact that the company doesn't really seem to care about its customers. This is a very cheap company, if you have a complaint about the service or just something you want to change on your account. Good luck with getting a live representative to help you. And if you do get one, most likely you will be forwarded to India or the Philippines. Nothing wrong with that. I would love to visit India or the Philippines..lol. The problem I have is that no one seems to understand what I am saying or complaining about.. I called and told them I no longer wished to have advertisement coming across my screen, and that I continue to hear echoes in the background on my phone. They gave me a list of instructions none of them which had worked. I called back two days later to complain about the same issues only to speak with someone again who could not understand me..
It must have taken me a half an hour just to complain about two things that should have only taken 2 mins...
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