Gold's Gym International, Inc Complaint - Scammers Who Want Your Money!!! Must Read!
In April of 2010, I got a flier for a 7 day free trial for Gold's Gym. I decided to do the free trial since I wanted to start working out again. When I arrived at the gym in Culver City, CA and they persistently begged me to join a membership with them. I am a current college student with no job, so I was hesitant about signing up. However, the representative told me that he would lower the price to only $39 a month for 1 whole year. He also informed me that if I get 3 people to sign up with them, I would only be charged $39 for the first 3 months of signing up, and then I would get the rest of the year for free. That seemed like a great deal to me at the time, so I went ahead and signed up. The manager of the store named Jason came into the room and confirmed everything that the representative had said. My best friend was in the room and heard everything that they had said and told me. They told me to sign on the computer, whoever, they didn't verbally tell me what I was signing. All they told me is that this was my "verification paper", printed it out, and immediately put in a folder. They gave me the folder and sent me on my way. I put the folder on my shelf and never thought much of it.
The next day, I got my best friend, mother, aunt, and sister to sign up too, which meant that over three people had joined and the manager, Jason, had told my mother, aunt, and me that I indeed get the pay three month/rest of the year free deal.
After the third month, I was happy because I didn't have to pay anymore. However, a few days ago, I noticed that the gym had charged me for this month, which is August. I was confused because this was supposed to be my first free month. I called the gym and told them about the matter. They then told me that they said that if I get three members to join, I would pay a whole year and get another year free! That was NOT what they said to me!!!! I even have WITNESSES who heard them tell me about the pay three month/rest of year free deal!!!! They them told me to check my "contract".
First of all, when I signed up, they NEVER went over the contract with me. They didn't even take the liberty to inform me that that was a CONTRACT. They just threw a printed out paper and threw it in a Gold's Gym folder and gave it to me.
I looked at the paper and sure enough, in small writing, it said REG MIN: 11. What was that supposed to mean anyways!!!
It makes me FURRIOUS to know that they purposely NEGLECT to talk to you about the contract. It also baffles me how they lie to their customers and how they lact to explain EVERYTHING. They are true scammers and they don't give a damn about their customers. All they care about is money and that's it! I am determined to fight them on this and if anyone wants to join me in this fight, them please contact me. It's time that these FRAUDS pay for devious ways!