Anderson Complaint - Anderson Doesn't Support Their Products
Installed Anderson Series 3000 according to manufacturing guidelines. From the get go the latch assembly(s) appeared wobbly and ill-fitting. After several days the door failed to latch when closing. Even attempts to manually push the door closed and the door would not secure. Move the latch plate etc..........to no avail. Today it didn't latch and the wind took it to the point where the closer screws stripped and the door swung fully to the outside. Its now dented. Bottom of the door will never be the same as the factory screws stripped the holes.........doesn't matter because who wants a five day old $300 screen door with a dent! Anderson says "installer error.......thanks for calling". Home Depot says after installation, its yours to keep. Garbage service, garbage support. DON'T BUY ANDERSON/EMCO PRODUCTS!!!! While you're at it don't count on HD standing by what they sell either.