AAA Complaint - Stranded by AAA
HUDSON VALLEY AAA, NEW YORK -- I called to get my car towed out of the driveway.
They sent a tow truck and the driver refused to tow me. Claimed it was because he would be ticketed by the police if he backed to the driveway acrosss Route 20. I told him I have orange cones provided by the police, that I have trucks doing deliveries all the time. Didn't matter.. he left.
I called AAA again. They said the were looking for some tow company to take care of this. Then... and hour later they sent the same tow truck and driver back again.
The police arrived and I put out the cones in the road.
The tow driver backed up to my car, and started to pull it up on the steep slope...nearly took my front bumber off. I told him to stop. My son said all we needed to do was push the car forward in the drive to where the drive is flat. But.. the tow driver refused! said the police told him he had to leave. Totally not true. I spoke with the officers and told him that the tow driver was using him as an excuse to not do his job. When the officer told him to just do what he had to do...he refused again and left.
I called AAA back again.
The tow driver (said Josh the fellow answering the phone at AAA) said that we were not "cooperating" and I refused to sign a damage waiver. Totally not true. That driver just didn't want to do this job.... why did AAA send him back when he had already made it clear he didn't want to do this job?
Then, Josh (AAA) told me that AAA would not tow my car at all and I must paid someone to do it for me.
WHAT A TOTAL WASTE OF MONEY AND TIME.
DO NOT GIVE YOUR MONEY TO AAA.... they have no trouble taking your money...but... not interested in delivery of service.