Radio Shack Complaint - Called to make sure they have the item in stock, come in person - we don't have it
GLENCOE, ILLINOIS -- I called the local Radio Shack (store 01-6586) in advance to make sure they have the power supply I needed. No problem, we have it, I was told. I show up in 15 minutes, asked for the power supply and got a response from THE MANAGER OF THE STORE saying that: we don't have it, it was a mistake to tell you we have it. I asked if she could make sure before she sends me away. She said nothing, picked up a phone, dialed somebody and turned her back towards me. I repeat: it was the manager of the store who did that to me. Then I asked the other employee to show me where the power supplies are. I found what I needed in about 30 seconds.
Very nice of Radio Shack. Happened in Glencoe, IL on Friday 6th in August 2010.
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